Q: When do I view my images?
A: Your photo presentation is scheduled two to four weeks following your photo session. Using our projection system, you will have the opportunity to review your images in detail.
Q: When do I place my order?
A: Due to the custom nature of our work, orders are placed at the time of your projection appointment and paid in full. No images are held or put aside and all sales are final.
Q: Who should be present at the photo presentation?
A: Please make sure that all decision makers attend the presentation, as your portraits are an investment. We kindly suggest that only adults attend so that you may focus on the task at hand. Your presentation will be rescheduled for a later date if all decision makers are not present.
Q: How long is the photo presentation?
A: You should allow up to two hours for your photo presentation. As all sales are final, we like to ensure that you are not rushed.
Q: How long are the digital files kept?
A: We archive the images you select at the photo presentation indefinitely.
Q: How do I prepare for the presentation?
A: At your consultation we will review the various print options with you. Use the time leading up to your presentation to think about what you would like to see as an end result. If you are interested in art for your home or office, take the time to measure the wall spaces available. Please feel free to bring color or fabric swatches with you so that we may coordinate your framing appropriately.
If you have any questions regarding our policies, please call us before the presentation.